Find answers to common questions about our services and process.
Everything you need to know before working with Capital Access Compass.
Yes. We are fully licensed to operate across all 50 U.S. states, with registered advisors holding CFP®, CFA, ChFC and insurance producer credentials. We comply with SEC, FINRA and state-level regulations, and operate as fiduciaries — meaning we are legally bound to act in your best interest.
Most personal and auto loan applications receive a decision in 60 seconds and funding within 24–72 hours. Home loans and mortgages typically take 14–30 days from application to closing. Business loans vary based on complexity, with SBA loans taking 30–45 days.
No. Our initial pre-qualification uses a soft credit pull that has zero impact on your score. A hard inquiry only happens once you choose to formally proceed with a specific loan offer — and even then, multiple inquiries within a 14-day window count as a single pull for rate-shopping purposes.
Our managed investment services start at $25,000. However, we offer self-directed brokerage accounts and robo-advisory options with no minimum for clients just starting out. Schedule a free consultation and we'll recommend the right path based on your goals and current financial situation.
Our advisors are salaried professionals — not commissioned salespeople. We charge transparent fees based on assets under management (typically 0.5–1.25%) or flat fees for planning services. We do not receive kickbacks from product manufacturers, so our recommendations are always unbiased.
Absolutely. Bundling home & auto typically saves 15–25%, and adding life or umbrella insurance can unlock additional discounts. Our advisors run a free multi-policy review to identify every bundling opportunity and ensure you're not over-insured or under-insured in any area.
Your data is encrypted with 256-bit SSL, stored in SOC-2 compliant data centers, and never sold to third parties. We use your information solely to provide the services you request and to comply with regulatory requirements. You can request data deletion at any time under CCPA/GDPR rights.
Yes. We specialize in helping clients across the entire credit spectrum. For those with scores below 680, we offer credit repair services, secured loan options, co-signer arrangements and personalized rebuilding plans. Many of our clients have raised their scores by 100+ points within a year.